General conditions of use for the website top4.ski
The Top4 ski regions attach great importance to protecting the privacy of all current, former and future customers and website users. We understand that you entrust us with important personal information and we want to assure you that we take our responsibility to protect and safeguard this information seriously.
The validity of these general conditions of use (GCU) is acknowledged by using the Top4.ski website from Jungfrau Railways Management AG. In addition, the General Terms and Conditions (GTC) apply to orders in the shopping cart contained on the website. The individual pages of the Top4 website are identified by the endorsement © Jungfraubahnen Management AG – GCU/GTC.
These conditions can be updated at any time. It is therefore advisable to regularly read the latest version of these conditions. Information about the time of the last update can be found in the last paragraph of the GCU.
Those who open a user account on the top4.ski website agree with the related provisions and agree to the electronic storage and processing of data that they have generated or entered.
The Top4.ski website is not intended for persons who are subject to a law that prohibits the use of such a website. Access is not permitted for persons for whom this is true.
The operator of the website, Jungfrau Railways Management AG (JBM), strives for a factual and updated content of its pages. However, it gives no guarantee of the accuracy and completeness of the information and balance of opinions. This applies in particular to the guarantee of the characteristics of described locations, facilities or services. It is especially important to note that such characteristics may change over time, especially under seasonal and weather influences.
Changes to the contents of the website, links, user guidance and graphics by JBM are possible at any time without prior notification.
Unless there is an explicit notice or clear evidence, the information on the website does not constitute a sales offer. The site does not contain any prompts to engage in any transactions. Travelogues and the representation of nature and facilities are for information purposes only. In particular, descriptions of hotel and transport systems, the information about distances and views contained therein, nearby buildings and the like are by nature liable to change and are subjective. The statements are not guarantees of certain characteristics, but are for obtaining an overall impression. It is recommended to consult other resources in the context of comprehensive travel planning, for example.
By using a link (a hyperlink), the user may leave the JBM site. JBM does not check the content of linked third-party websites and does not assume any liability or responsibility for the content, offers, information or opinions contained therein.
JBM provides no guarantee that the website will be continuously accessible, that the functions will be uninterrupted or error-free. Under special circumstances, it even reserves the right to eliminate the service or any part thereof. It endeavours to resolve interruptions quickly. JBM explicitly draws attention to the diverse and well-known latent risks inherent in the Internet. No guarantee can be given that the Top4 website or its server is free of viruses or any other damaging elements.
The necessary data for the settlement of transactions in the shopping cart such as user name, password, first names and surnames, addresses, ski pass number, gender, class level, holiday dates, etc. are saved in the top4.ski user account. Emails are sent to the email address provided in the user account for processing transactions and for system-relevant procedures. A newsletter can be subscribed to upon request. More information can be found under “Newsletter”.
The beneficiary of the user account is responsible for the proper maintenance and updating of the data. To the extent that he/she provides information to third parties, he/she must provide the authorisation necessary for this. In his/her own best interest, the beneficiary is required to keep the access password confidential. If misuse of the account is suspected, then JBM should be contacted immediately. No credit card information is processed in JBM systems; this takes place solely via the specialised service provider linked in the checkout.
The deletion of a user account may be requested in the account (“My User Account”). A deletion is not possible as long as valid (not expired) purchase authorisations are made in the account. In this case, an error message occurs. After deletion, the account is no longer accessible, it may not be reactivated, and all services such as newsletters, ad hoc messages, etc. associated with the account will be discontinued. The account will remain stored internally and accessible to administrators until the end of the duration of the commercial storage requirements for business records, after which it will be permanently deleted.
The entire content of the website is protected by copyright. The Adelboden-Lenk, Gstaad, Jungfrau – Top of Europe and Meiringen-Hasliberg ski area logos are registered trademarks, and both these as well as the products and services that they offer are protected accordingly. Use of the website does not entitle the user to any rights regarding the contents, software, registered trademarks or any other element.
Use of the website content for public or commercial purposes is only permitted for the purpose of drawing attention to Top4 offers and products, either in the capacity of an agent or for resale. If these are used in an online report on the Top4 ski regions, then a working link to top4.ski must be placed in a prominent place. Any distorted or discriminatory use of the contents, or use that could harm the interests of the Top4 partners, is not permitted. The images and films are available free of charge to the user for private purposes. These may only be used in their original form and not be altered or cropped/cut without the explicit consent of the Top4 office. Publication of images in connection with touristic offers is free of charge and explicitly permitted. The permission of the Top4 office must be obtained for all other commercial uses.
Prices quoted are valid only for the period during which they are published directly on the Jungfrau Railways server. Only prices stated in Swiss francs (CHF) may be considered reliable. Prices stated in euros are intended solely as a guide, usually calculated at the current exchange rate at the time of first publication. Prices in euros are not binding and also offer no guarantee that euros will be accepted in payment on the completion of the contract. Should euros be accepted, the current daily exchange rate will always be used.
Exclusion of liability
JBM bears no liability for loss or damage (direct or indirect) that may arise from the use of the website. In particular, they shall not be liable for the accuracy of the information provided on the website.
The website is optimised and tested for the latest and most popular browsers. The respective user bears full responsibility for any errors resulting from the use of a different platform that leads to incorrect presentation of page elements.
What is a cookie?
Cookies are small files stored on your device to track your website visit and your preferences as you navigate between pages, and sometimes to save settings between visits. Cookies help website developers collect statistical data on how often people visit certain parts of the site, and help develop tailor-made websites that are more useful and user-friendly.
The cookies that we store on Top4 websites are used for the following:
- Tracking the number and type of visits to the website and pages so that we can determine which parts of the website are working well and which ones need to be improved
- Storage of user preferences for screen layout, including preferred language and country
- Gathering statistical data on the number of users and their usage habits – Improving the speed and performance of website pages
Cookies from third parties and partners
These third parties may anonymously collect information about your use of our and other websites as well as provide us with this anonymised data, including but not limited to geographical details, your user behaviour on a website or the names of websites where you have been shown advertisements.
We use this information to display more relevant and useful ads and to improve the effectiveness of our advertising.
Use of Facebook Social Plugins
This offer uses Social Plugins (“Plugins”) of the Facebook.com social network, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo (white “f” on blue background or a “thumbs up” icon) or are labelled with the phrase “Facebook Social Plugin”. The list and the look of Facebook Social Plugins can be viewed here: developers.facebook.com/plugins. If a user visits a website that contains a social plugin of this kind, the browser creates a direct connection to the Facebook servers. The content of the plugin is transmitted directly to your browser from Facebook and incorporated into the website from this. The provider has no influence on the amount of data that Facebook collects using this plugin and informs the user of his knowledge accordingly: By integrating the plugin, Facebook receives the information that a user has accessed on the offer’s corresponding page. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example, press the Like button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is possibility that Facebook will find out and store their IP address. According to Facebook, only an anonymous IP address is saved in Germany. The purpose and scope of data collection and the further processing and use of data by Facebook, as well as the relevant rights and ways to protect the privacy of the users can be found in Facebook’s privacy policies: www.facebook.com/policy.php. If a user is a Facebook member and does not want Facebook to collect data about them about this offer and has already connected using their saved member data, they must sign out of Facebook before visiting the website.
Visitors can register for the top4.ski newsletter using the form on the website or via the user account in the shop. Visitors who subscribe to our newsletter are obliged to provide the following information: Form of address, first name, surname and email address. In addition, users can provide us additional, non-essential information that will allow us to provide them with even more personalised service.
Changing/updating personal information
Each newsletter sent by the top4 office allows the user to change, edit or remove the information that they provided during the registration for a top4 service or when making contact via the website.
Users who no longer wish to receive our newsletter or our promotional e-mails can click a link that says “Unsubscribe” which is included in all newsletters sent by the top4 office. Those who have a user account at the top4.ski Online Shop can also unsubscribe from the newsletter after logging in to the user account under the navigation item “Newsletter subscription”.
We collect information on this website that will help us to understand the needs of our visitors in regard to our website and the services offered. JBM protects the privacy and identity of the users of the site. The personal data transferred is processed by JBM solely in accordance with the Swiss data protection laws and for the intended purpose of the transfer.
Law and jurisdiction
Swiss law is always applicable to the assessment of disputes arising from the use of this website. Jurisdiction in any case is the headquarters of JBM in SWITZERLAND.
General Conditions of Use dated 26 May 2018